Michael Hyatt had some great suggestions for career advancement that I thought I’d share here. The key is to over-deliver.
Make the decision to over-deliver. Few good things happen by accident. You have to decide you are going to do something differently—or do it at a different level. Just making this decision will set things in motion. It’s amazing how many aren’t willing to do this. They are content to do just enough to get by.
Get clear on your boss’s (or client’s) expectations. It’s really not about you—not if you are going to succeed. You have to be committed to making your boss successful. What does he expect from you? This is worth considering overall and on the front-end of each initiative. Start by asking, “What do you expect from me?” His response sets the bar.
Identify specific ways you can exceed them. This is where the fun begins. List your boss’s (or client’s) expectations in one column of a sheet of paper or on a spreadsheet. Now, in another column, list what you could do to exceed those expectations. How can you make his jaw drop or at least make him smile with delight? Use your creativity to create a wow experience.
Make wow your new standard. Every time you exceed your boss’s expectations, you create a branding impression. You want to develop a reputation for consistently over-delivering. You want to be the first person your boss thinks of when considering a new position or important project. That’s the secret to getting ahead.
You’ve probably heard the saying to under-promise, but over-deliver and that’s only partially correct. The “under-promising” aspect leads to underachieving – exceeding the minimum expectations will not inspire confidence. Besides, as Hyatt mentioned, that makes the focus about you and what you promised instead of those you are working for. Know your boss and client well enough to know what their specific expectations are and focus on surpassing that.